Existence of a strategy for digital transformation in tax administrations, 2022
Use of data analytics in tax administrations, 2022
Net revenue collected as a percent of gross domestic product, 2020
Net revenue collected as a percent of total government revenue, 2020
Average net revenue collections (in percent) by major revenue type, 2020
Registration of active personal income taxpayers as percentage of population, 2020
Availability of registration channels for taxpayers, 2020
Cross government databases: Availability and database types, 2022
Third party income information used to pre-fill PIT returns or assessments, 2020
Categories of tax deductible expenses used to pre-fill PIT returns or assessments, 2020
Range in on-time filing performance across major tax types, 2020
PIT and CIT on-time filing rates, 2020
Range in on-time payment performance, 2020
Type of virtual assistants, 2022
Non-digital services and services for users with visual, auditory, motor or cognitive disabilities, 2022
APIs: Development for third party use and co-creation, 2022
Data sharing with other parts of the government, 2022
Use of techniques and methodologies to improve compliance, 2020
Use of big data for analytical purposes, 2022
Use of artificial intelligence, 2022
Percentage of revenue administered through large taxpayer offices/programmes, 2020
Large taxpayer offices / programmes: Existence and functions carried out, 2020
HNWI programmes, 2020
Audit adjustment rates, 2020
Additional assessments raised through audit as percentage of tax collections, 2020
Additional assessments raised through audit as percentage of tax collected by tax type, 2020
Additional assessments raised from audits undertaken by LTO/P as a percentage of additional assessments raised from all audits, 2020
Role of administrations in tax crime investigations, 2020
Total year-end arrears as a percent of total net revenue, 2020
Total year-end arrears as a percent of total net revenue, 2020: Administrations with a ratio below 90%
Total year-end collectable arrears as percentage of total year-end arrears, 2020
Movement of total arrears between 2019 and 2020
Dispute resolution: Available review mechanisms, 2020
Internal review procedures: Change between 2019 and 2020 in the number of cases at fiscal year-end
Independent review by external bodies: Change between 2019 and 2020 in the number of cases at fiscal year-end
Number of internal review cases initiated per 1 000 active PIT and CIT taxpayers, 2020
Percentage of cases resolved in favour of the administration, 2020
Existence of co-operative compliance approaches for different taxpayer segments, 2020
Salary cost as a percent of operating expenditure, 2020
Movement in “cost of collection” ratios between 2019 and 2020
Basis of ICT solutions of tax administrations, 2020
Staff usage by function, 2020
Age profiles of tax administration staff, 2020
Staff older than 54 years: Movement between 2018 and 2020
Average length of service vs. average age profile, 2020
Percentage of female staff – total female staff vs. female executives, 2020
Attrition and hire rates, 2020
Evolution of the implementation and use of Robotic Process Automation, 2018 to 2020
Skills for digital transformation: Identification and mapping, 2022
Skills for digital transformation: Collaboration with government organisations or external partners, 2022