This OECD Digital Government Review assesses the institutional, legal and policy arrangements for digital government in Argentina. It highlights the main achievements and challenges to govern the design, management, monitoring and evaluation of ICT projects, build digital talent in the public sector, and improve public service delivery. The review also discusses overall data governance, including the enabling frameworks that support enhanced data access and sharing across the public sector.

The world is in the midst of a technological revolution that is transforming economies and societies in complex ways. This changes how people live and work and affects their relationship with governments. Governments need to improve governance and public services to be able to respond to changing expectations and increasing demands.

The Argentinian administration is headed by President Mauricio Macri, who was elected on 10 December 2015 and has a four-year term with the possibility for re-election. Previous central administrations did little to construct the necessary structures and systems to support the digital transformation. Throughout government, there is a sense of urgency to ensure a sustainable path to government reform by the end of this term, regardless of the outcome of the next election.

This chapter provides a general a background on the Digital Government Review of Argentina, its structure and development process. It highlights the contribution of this review to other OECD work in Argentina, underlying how this ongoing collaboration is in line with the public sector reform agenda in Argentina. The chapter also provides a set of key indicators on the national economic, connectivity and digital government contexts.

This chapter analyses and discusses the governance of the digital transformation of the public sector in Argentina, based on the OECD Recommendation of the Council on Digital Government Strategies and the analytical work conducted on the governance of digital government in a number of OECD member and partner countries. The chapter starts by touching on the current governance landscape of the Argentinian public service, and discusses Argentina’s recently released Digital Agenda and its associated objectives. It then discusses the government of Argentina’s institutional governance frameworks and the leadership of digital transformation efforts, followed by a discussion on its capacity to leverage systems approaches to achieve its digital government objectives and goals. The chapter concludes by exploring the legal and regulatory framework and funding mechanisms that may contribute to enabling the digital transformation of the public sector.

This chapter assesses the state of ICT procurement and commisioning in the Argentinian public sector as a means to achieve public sector accountability and efficiency in ICT expenditure, as well as their role as frameworks for policy coherence and compliance with digital government standards. The chapter provides evidence-based strategic policy advice to assist the Argentinian government in moving towards a more structured and agile approach to the development, management, procurement and commissioning of ICT projects.

This chapter discussess the efforts the Argentinian government has implmented to date to transform the digital capacity of its public sector. It addresses how leading public sector organisations have played a key role in building compentencies and addressing legacy challenges to better inform public sector employment policies. It explores how updated and standardised competency frameworks and agile talent procurement models can help to reinforce the capacity of the Argentinian public sector to go digital and respond to citizens’ needs.

This chapter explores the coherence of public services in Argentina and the contribution that digital technologies play in this respect. It stresses the value of key enablers and standards as foundations for a more integrated service delivery in the Country. It also discusses the value of services that focus on the citizens and the contribution that citizen engagement plays for this purpose. The chapter assesses how digital platforms play a key role in the access to public services while highlighting the value of digital inclusion.

This chapter presents the efforts the Argentinian government has made to build an enabling context within the public sector to govern and manage data and support its strategic use of inside and outside the public sector for public value co-creation.

Presidential Decree 1172/2003 – 3 December 2003:http://servicios.infoleg.gob.ar/infolegInternet/anexos/90000-94999/90763/norma.htm. “Access to Public Information” decree that aims to strengthen the relationship between the state and civil society by guaranteeing the right of access to public information. The decree also establishes a series of measures that promote stakeholder engagement in the development and revision of rules.