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Access to justice is an integral part of the UN 2030 Agenda for Sustainable Development. It is an important dimension of inclusive growth and the well-being of individuals and societies. Sound justice systems also underpin the rule of law, good governance, and efforts to tackle inequalities and development challenges.
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This chapter aims to highlight the links between access to justice and various determinants of inclusive growth and people’s well-being. It draws together growing evidence about the costs of unmet legal needs and the benefits of meeting these needs and identifies potential future steps to strengthen the case for investing in access to justice.
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This chapter considers the fourth step, including “what works” in delivering and evaluating legal and justice services. It provides an overview of good practices consistent with the goals of contributing to inclusive growth and enhanced individual and community well-being. It also consolidates what we know works in identifying, measuring, mapping, designing, delivering and evaluating people-centred legal and justice services into a preliminary outline of common criteria for people-centred access to justice.