Innovation index, 2017
Tax gap analysis 2015 vs. 2017
Relative priorities of key aspects of tax administrations service and assistance strategy
Use of third party data, 2017
Percentage of revenue collected through large taxpayer offices/programmes, 2017
Large taxpayer offices/programmes, 2017
HWNI programmes, 2017
Cooperative compliance approaches: Existence and implementation status, 2017
Cooperative compliance approaches: Features and requirements, 2017
Electronic invoice systems: Existence and selected features, 2017
Electronic invoice systems: Usage, 2017
Tax administrations wider roles, 2017
Nature of assistance provided to SSC agencies, 2017
Net revenue collected as a percent of gross domestic product, 2017
Net revenue collected as a percent of total government revenue, 2016
Average net revenue collections (in percent) by major revenue type, 2017
Registration of active personal income taxpayers as percentage of citizen population, 2017
Categories of third party information used in pre-filled returns, 2017
Range in on-time filing performance, 2017
PIT and CIT on-time filing rates, 2017
Range in on-time payment performance, 2017
Most common verification case selection criteria, 2017
Information and access powers, 2017
Assessments raised and collections from audits (graph)
PIT audit coverage, 2017
CIT audit coverage, 2017
Total year-end tax arrears as a percent of total net revenue, 2017
Total year-end collectible arrears as percentage of total year-end arrears, 2017
Movement in tax arrears cases between 2016 year-beginning and 2017 year-end
Range of arrears older than 12 months in relation to total arrears by tax type, 2017
Powers to assist managing debt, 2017
Powers to assist collection, 2017
Powers to assist enforcement of debt, 2017
Changes in the number of cases under internal review procedures between 2016 year-beginning and 2017 year-end
Changes in the number of cases under independent review by external bodies between 2016 year-beginning and 2017 year-end
Number of internal review cases initiated per 1 000 active PIT and CIT taxpayers, 2017
Percentage of cases resolved in favour of the tax administration
Institutional frameworks, 2017
Operational autonomy index, 2017
Integrity strategy, 2017
Public Accountability Index, 2017
Salary cost as a percent of total operating budget, 2017
Movement in “cost of collection” ratios between 2016 and 2017
Development of primary ICT solutions, 2015
ICT from external/both: Product type, 2017
Most common administrative functions/operations that are predominantly outsourced, 2017
Staff usage by function, 2017
Age profiles of tax administration staff, 2017
Evolution of percentage of staff older than 54 years between 2014 and 2017
Average length of service vs. average age profile, 2017
Percentage of female staff – total female staff vs. female executives, 2017
Attrition and hire rates, 2017
Number of administrations with specialised positions between 2014 and 2017
International trends in understanding and measuring customer perceptions of burdens from tax policy
Distribution of strategic commitments to reducing admin burdens across survey respondents
Comparative Virtual Assistant and mailbox SII
Average unplanned leave days – Rolling 12 months
Longitudinal comparison of APS Employee Engagement Model