Development Co-operation Report 2021
Shaping a Just Digital Transformation
Digital transformation is revolutionising economies and societies with rapid technological advances in AI, robotics and the Internet of Things. Low- and middle-income countries are struggling to gain a foothold in the global digital economy in the face of limited digital capacity, skills, and fragmented global and regional rules. Political stability, democracy, human rights and equality also risk being undermined by weak governance and the abuse of digital technology.
The 2021 edition of the Development Co-operation Report makes the case for choosing to hardwire inclusion into digital technology processes, and emerging norms and standards. Providing the latest evidence and policy analysis from experts in national governments, international organisations, academia, business and civil society, the report equips international development organisations with the latest guidance and good practices that put people and the sustainable development goals at the centre of digital transformation.
Also available in: French
Case study: Knowledge sharing on user-centred digital citizen services: Colombia’s experience
In 2019, Colombia’s Ministry of Information and Communication Technologies (MinTIC) and the United Kingdom’s Government Digital Service (GDS) agreed to exchange information and share learning on the development of digital government services. This case study describes the collaboration between the two teams on reviewing and improving Colombia’s digital citizen portal.
Also available in: French
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