OECD Education Working Papers
This series is designed to make available to a wider readership selected studies drawing on the work of the OECD Directorate for Education. Authorship is usually collective, but principal writers are named. The papers are generally available only in their original language (English or French) with a short summary available in the other.
- ISSN: 19939019 (online)
- https://doi.org/10.1787/19939019
PIAAC Problem Solving in Technology-Rich Environments: A Conceptual Framework
Governments and other stakeholders have become increasingly interested in assessing the skills
of their adult populations for the purposes of monitoring how well prepared they are for the challenges of
the new information world. The current paper provides an overview of the conceptual framework
developed for the assessment of problem solving in technology-rich environments for the OECD’s
Programme for the International Assessment of Adult Competencies (PIAAC). This covers the specific
class of problems that people encounter when using information and communication technologies. These
include problems where the existence of the problem is a consequence of the availability of new
technologies, where the solution requires the use of computer-based applications or where the problem
relates to the management or use of information technologies.
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