The State Employment Agency in Latvia (SEA) needs to modernise its digital backbone to better support jobseekers, persons at risk of unemployment and employers in Latvia. Key priorities for the SEA are to develop a comprehensive digitalisation strategy to establish the objectives and relevant frameworks, and develop a dedicated analytics system consisting of a data warehouse and a Business Intelligence tool. In addition, the SEA should consider to gradually improve the design and implementation of the jobseeker profiling tool, continue co‑operating with other organisations to find feasible solutions for skills profiling, and move towards competency-based job matching. While the SEA does not have an urgent need to fundamentally change or replace its main operational IT system in the near future, some fine‑tuning will be necessary, particularly concerning system and data security, and data quality management.