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Documents de travail de l'OCDE sur la gouvernance publique

Sélection d’études sur la gouvernance publique. Ces études analysent les pensions, le vieillissement, la gestion, les salaires et la décentralisation du secteur public.

Anglais

Accessible and inclusive public communication

Panorama of practices from OECD countries

Accessible and inclusive public communication helps to ensure that all citizens, regardless of their circumstances, can be heard and participate in public life. As part of a collaboration with the French Government Information Service and the activities of the OECD Experts Group on Public Communication, this working paper presents a range of practices and lessons learned about accessible and inclusive public communication in OECD member and partner countries, with a particular focus on persons with a disability. It covers trends, successes and challenges related to governance, audience insights and engagement, digital tools and processes, awareness-raising and training, as well as evaluation of accessibility and inclusion in public communication.

Anglais Egalement disponible en : Français

Mots-clés: digital, citizen participation, public communication, accessibility, public governance, inclusion
JEL: D83: Microeconomics / Information, Knowledge, and Uncertainty / Search; Learning; Information and Knowledge; Communication; Belief; Unawareness; H10: Public Economics / Structure and Scope of Government / Structure and Scope of Government: General
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