Benchmarking Civil Service Reform in Kazakhstan
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Civil service modernisation is a key priority in Kazakhstan. This report uses the OECD's Survey on Strategic Human Resource Management (HRM) in central governments to examine how Kazakhstan’s practices compare against OECD countries in several strategic areas. It explores how Kazakhstan is looking at skills and competencies throughout the employment cycle; how performance and pay systems contribute to improving public service quality, accessibility and responsiveness; and the role leaders and managers play in the reform implementation process. The report suggests areas for further improvement to help Kazakhstan develop a professional, strategic and innovative civil service.
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Foreword
Benchmarking civil service reform in Kazakhstan draws upon the 2016 OECD Survey on Strategic Human Resource Management in Central/Federal Governments to compare Kazakhstan’s human resource management practices against those of OECD countries. The study presents comparable data on a wide range of policies and practices that help to build a professional, strategic and innovative civil service workforce: delegation arrangements, workforce planning, competency frameworks, recruitment practices, career development, performance and incentives, and public leadership.
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