In a context of low levels of trust in government and dissociation of some groups of citizens from traditional democratic institutions, citizens are expecting public administrations to be more representative of their interests and needs. This chapter discusses how governments can respond through more inclusive public participation, including by protecting civic space, ensuring the integrity of the electoral process, averting undue influence in public-decision making, and promoting inclusive and well-governed stakeholder participation in rule making. It also looks at participatory policy making and service design and delivery, developing people’s capacities to participate in public decision making, and strengthening people-centred justice for greater participation and trust. The second section focuses on strengthening democratic representation, including making elected bodies and executives more representative of the population; fostering a diverse, representative, and responsive civil service; and delivering on the promise of representation.