Civic Space Review of Portugal
Towards People-Centred, Rights-Based Public Services
The Civic Space Review of Portugal provides an in-depth analysis of the national legal frameworks, policies, institutions, and practices relevant to civic space protection, with an emphasis on harnessing user input to facilitate people-centred public service reforms. The Review assesses three key areas: 1) protecting the civic freedoms and information environment that create the conditions for public service reforms; 2) strengthening stakeholder and citizen participation in the process; and 3) moving towards more inclusive, accessible and people-centred public service design and delivery. The two case studies and concrete recommendations in the review offer a tangible path towards more inclusive, participatory public services that place citizens at their core.
Leveraging civic space to advance public service reforms in Portugal
This chapter provides a brief overview of the OECD’s general approach to assessing civic space. It reviews how the methodology was adapted for the Portuguese context to focus on utilising civic space for public service reforms with an emphasis on empowering citizens and unleashing the power of digital government. It also discusses the methods and tools used for the Review.
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