This chapter analyses the conditions for leveraging digital technology and open data, with the aim of promoting a public sector which is both citizen-driven as well as proactive in establishing approaches for its own use as an enabling platform for the digital government ecosystem. It also examines the context of government transparency and openness, as well as Colombia’s position with regard to the digital participation and collaboration of its citizens. Inclusive citizen engagement is also analysed, including the use and leverage of digital technology and open data for promoting a more active citizen role, also considering vulnerable communities.