Global Trends in Government Innovation 2023
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In the face of what has increasingly been referred to as an ongoing “permacrisis”, governments must cope with and respond to emerging threats while already grappling with longstanding issues such as climate change, digital disruption and low levels of trust. In this context, understanding new approaches and spreading successful ideas has never been more important. To promote this, the OECD Observatory of Public Sector Innovation (OPSI) has analysed 1 084 innovative initiatives from 94 countries to derive and understand novel government practices. The report discusses four key trends: 1) new forms of accountability for a new era of government, 2) new approaches to care, 3) new methods for preserving identities and strengthening equity and 4) new ways of engaging citizens and residents. Ten case studies and dozens of supporting examples illustrate these trends.
Trend 1: New forms of accountability for a new era of government
This chapter introduces the trend on the increasing adoption of Artificial Intelligence in the design and delivery of policies and services. It highlights the need and drive towards ensuring that the algorithms and underlying data avoid bias and discrimination, and that public servants understand data ethics. Finally, it provides practical examples and global case studies to help governments and their partners understand, test and embed new approaches to AI accountability in an effort to enhance transparency and reinforce trust with citizens.
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