OECD e-Government Studies: Norway 2005
This review is the first study that undertakes an in-depth analysis of e-government in Norway from a whole-of-government perspective. It looks at the progress to date and the remaining challenges the Norwegian government faces in implementing e-government and provides a detailed analysis of the e-government policy cycle, focusing on the role of the central state as a policy actor. The report also provides proposals for action to improve the delivery of electronic services to citizens, to understand public demand for online services and participation in government, to develop frameworks for monitoring and evaluation of e-government, to respond to agencies’ demands for more central guidance, and to improve co-ordination.
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Case Study 1. From Data Collection to Multiple Citizen Services
Core Mission Shift Through the Use of ICT in the Norwegian Mapping Authority
The Norwegian Mapping Authority (NMA) is the lead agency in terms of standardisation and technological activity related to geographic information in Norway. The case of this agency illustrates how government agencies can be transformed when they make strategic use of ICTs rather than simply transferring existing processes online: the NMA saw a major shift in its core mission, from routine map production to the provision of IT services between the mid-1990s and today...
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