Scotland’s Approach to Regulating Water Charges
Innovation and Collaboration
The price regulation conducted by economic regulators is a high-stakes process, with significant and lasting impacts on current and future service quality and the overall performance of the regulated sector. This report tracks the efforts of the economic regulator of the Scottish water sector to make the results of its price-setting process work better for the customers of today and tomorrow, addressing issues such as customer engagement, sustainable asset management and climate change. Based on the results of a multi-year peer review, it analyses the process and outputs of the price setting process. It also sets out recommendations to help parties strengthen the resilience and stability of the regulatory framework while not losing sight of strategic vision and objectives.
Regulator decision papers
Through regular decision papers, WICS communicates its evolving understanding and expectations for the regulatory process. Between June 2017 and February 2020, WICS published a series of Decision Papers outlining its views on key parameters for the Strategic Review of Charges. The Decision Papers “sought to build a common understanding of the key regulatory inputs and the likely challenges the industry will face in 2020-21 period and long into the future” (WICS, 2020[1]). These papers, published on the regulator’s website, served to provide technical information to the stakeholders involved in the SRC.
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