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The Strategic and Responsible Use of Artificial Intelligence in the Public Sector of Latin America and the Caribbean

image of The Strategic and Responsible Use of Artificial Intelligence in the Public Sector of Latin America and the Caribbean

Governments can use artificial intelligence (AI) to design better policies and make better and more targeted decisions, enhance communication and engagement with citizens, and improve the speed and quality of public services. The Latin America and the Caribbean (LAC) region is seeking to leverage the immense potential of AI to promote the digital transformation of the public sector. The OECD, in collaboration with CAF, Development Bank of Latin America, prepared this report to help national governments in the LAC region understand the current regional baseline of activities and capacities for AI in the public sector; to identify specific approaches and actions they can take to enhance their ability to use this emerging technology for efficient, effective and responsive governments; and to collaborate across borders in pursuit of a regional vision for AI in the public sector. This report incorporates a stocktaking of each country’s strategies and commitments around AI in the public sector, including their alignment with the OECD AI Principles. It also includes an analysis of efforts to build key governance capacities and put in place critical enablers for AI in the public sector. It concludes with a series of recommendations for governments in the LAC region.

English Also available in: Spanish

Efforts to develop a responsible, trustworthy and human-centric approach

As is evident from the use cases presented in Chapter 3, there is significant potential for AI applications in the public sector across the LAC region. However, the application of AI also raises many challenges and has implications that LAC government leaders and public servants need to consider when determining whether and how the technology can help them address problems and achieve their objectives. This chapter explored how LAC governments are building principles and taking actions for ensuring that they take a responsible, trustworthy and human-centric approach to AI.

English Also available in: Spanish

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