The erosion of public trust presents countries with complex and multidimensional challenges that have implications across a range of inter-related policy drivers, including institutional aspects, political events and cultural factors. From a public governance perspective, trust in public institutions can be considered as a final outcome, which is influenced by the performance of public institutions in terms of core competences and values. For the first time, this report offers a comprehensive analysis of these challenges, drawing on the Korean experience and on original data from a unique survey, which allowed bringing the citizens’ voice in this crucial policy debate.