1887

OECD Digital Economy Papers

The OECD Directorate for Science, Technology and Innovation (STI) undertakes a wide range of activities to better understand how information and communication technologies (ICTs) contribute to sustainable economic growth and social well-being. The OECD Digital Economy Papers series covers a broad range of ICT-related issues and makes selected studies available to a wider readership. They include policy reports, which are officially declassified by an OECD Committee, and occasional working papers, which are meant to share early knowledge.

English, French

Enhancing online disclosure effectiveness

Online disclosures can play a key role in informing consumer decisions. However, cognitive limitations such as information overload, as well as technical ones such as small screen sizes on mobile devices, may limit their effectiveness. Additionally, businesses may sometimes focus on technical compliance with disclosure requirements rather than maximising their effectiveness in informing consumer decisions. This report supports consumer authorities in enhancing disclosure effectiveness by providing i) a systematic overview of key disclosure characteristics; ii) guidance on the effective design of disclosures based on a review of the empirical literature; iii) an overview of overarching challenges to disclosure effectiveness and iv) an overview of possible ways to address them, including possible policy alternatives when disclosures may not be sufficient on their own.

English

This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error