Drivers of Trust in Public Institutions in Norway
Trust in public institutions is a cornerstone of the Norwegian administrative and political model. It has also been a crucial element in Norway’s response to the COVID-19 pandemic. Preserving and strengthening this “trust capital” will be essential for Norway in addressing future trade-offs and challenges, such as ensuring the sustainability of the welfare model, coping with climate change and maintaining social cohesion. Based on the results of the OECD Survey on Drivers of Trust in Public Institutions and using a combination of quantitative and qualitative methods, this study examines the main determinants of trust in Norway’s national government, local government and public administration.
Institutional trust and its determinants in Norway
This chapter analyses the factors that influence trust in public institutions in Norway and describes differences in trust levels across various socio-economic groups, by gender, income, education, migrant background and geographical location. Based on primary data collected for this study through the OECD Trust Survey, it presents a compound analysis on the determinants of institutional trust in Norway for the government, the local government and the civil service. It finds that the reliability of policies is the most important driver of trust in the national government, and that responsiveness of services and openness of policies are key drivers of trust in the local government while impartiality of treatment has the highest impact in trust in the civil service.
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