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Drivers of Trust in Public Institutions in Norway

image of Drivers of Trust in Public Institutions in Norway

Trust in public institutions is a cornerstone of the Norwegian administrative and political model. It has also been a crucial element in Norway’s response to the COVID-19 pandemic. Preserving and strengthening this “trust capital” will be essential for Norway in addressing future trade-offs and challenges, such as ensuring the sustainability of the welfare model, coping with climate change and maintaining social cohesion. Based on the results of the OECD Survey on Drivers of Trust in Public Institutions and using a combination of quantitative and qualitative methods, this study examines the main determinants of trust in Norway’s national government, local government and public administration.

English

Trust and public governance in Norway

This chapter explores the theoretical and practical relevance of trust in public institutions by providing a critical review of the literature on institutional trust in Norway. This chapter also discusses the role that high levels of public trust have played in addressing the COVID-19 pandemic in Norway and designing the response to the crisis, both for achieving high levels of compliance and minimising the unintended socio-economic consequences. Finally, it presents the OECD framework and measurement methodology constituting the basis of this report. Pursuant to the political science and public management literatures, it introduces the concepts of competence and values as the main drivers of institutional trust.

English

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