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Public Employment and Management 2021

The Future of the Public Service

image of Public Employment and Management 2021

This is the first edition of a new annual publication on public employment and management issues. This edition presents a vision of a future-ready public service workforce that is forward-looking, flexible and fulfilling to a diverse range of public employees. It provides insights to help governments achieve that vision through comparative data and analysis, a set of illustrative case studies, and expert commentary. Public service leadership and recruitment systems are fundamental inputs to renew and transform the public service. Both of these issues are highlighted and illustrated with new data from recent surveys.

English Also available in: French

Future of the public service: Case studies

This chapter presents six case studies which illustrate various approaches governments are taking to prepare for the future of the public service. It shows how Australia is building workforce planning capabilities; how Belgium is experimenting with online recruitment; how France is improving its management of digital talent; how the United States is reskilling its federal public workforce; how Israel is identifying public sector jobs that will be reshaped by technology, and how Korea is embedding digital tools to improve workforce management.

English Also available in: French

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