The Digital Transformation of Norway's Public Sector
While Norway is a leader in digital government amongst OECD countries − ranking 4th overall in the 2023 OECD Digital Government Index − there is scope to improve the efficiency, efficacy, and innovation of Norway’s public sector through digitalisation. This report reviews Norway's digitalisation efforts since its 2017 OECD Digital Government Review and provides recommendations to help the government develop a new strategy for digital transformation. It looks at eight areas ranging from digital governance and digital government investments to artificial intelligence, digital talent and service design and delivery.
Executive summary
Since its OECD Digital Government Review in 2017, the Norwegian government has pursued the strategic digitalisation of the public sector in line with its Digital Agenda, aiming to modernise, simplify, and improve the public sector. With this current strategy set to expire in 2025, Norway’s Ministry of Digitalisation and Public Governance is developing a new strategy for the digitalisation of the public sector to enable it to deliver more efficient, effective, and innovative public services.
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