The Digital Transformation of Norway's Public Sector
While Norway is a leader in digital government amongst OECD countries − ranking 4th overall in the 2023 OECD Digital Government Index − there is scope to improve the efficiency, efficacy, and innovation of Norway’s public sector through digitalisation. This report reviews Norway's digitalisation efforts since its 2017 OECD Digital Government Review and provides recommendations to help the government develop a new strategy for digital transformation. It looks at eight areas ranging from digital governance and digital government investments to artificial intelligence, digital talent and service design and delivery.
Foreword
The Government of Norway is designing a new digitalisation strategy for the public sector to be launched in June 2024. The strategy will build on the work of the previous Digital Strategy for the Public Sector, which aimed to make everyday life simpler for citizens and business through better government services, more efficient use of public resources, and increased value creation (Ministry of Local Government and Modernisation, 2019[1]). This Strategy was introduced in 2019 following OECD policy recommendations from the Digital Government Review and expires in 2025.
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